My Experience with TATA Photon+

I am frustrated enough to write a blog against this company.

Tata photon+ got gadget of the year NDTV tech life award. I am surprised to here this while i called the tata customer care. How can it be possible???? tata indicom is one of the unmanaged company of India. how can they get the award?

I am using tata photon+ since july 2009. on the 1st month i used it for only about 15-17 days.. and they send me a bill of Rupees 5666. and they disconnected my connection saying that i have exceed the credit limit. i called the customer care several times. but finally they solved my problem after complaining it to the nodal officer.

After that i changed my tariff plan and. I took 1100 plan which gives me 10 gb data for one month. I have never used that much of data in a month but they use to send me a bill of 1300-2200 every month.. I thought chalo jo vi ho mera kaam chal to raha hai..

Now they have launched a new plan where i should get 10 gb data at the speed of 3.1 mbps and after that the speed will come down to 250kbps 4 unlimited use. I requested them to change my tariff plan to that new plan ..

On 3 rd of this month the new plan got activated. and i have started getting the speed of 15kbps... i complained it to the customer care several times. every time they says that they will solve my problem within 24 hours. but already 10 days has passed. some executive has visited my place for the 3rd times but nothing has changed. some executive says that my device will be replaced some other says its the problem of the server. i complained it to the nodal officer also but nothing has changed yet...

Now i dont hav any other option to get this things fixed.I will definitely disconnect my Tata Photon+ in the next month.

now do you really want to go for this product...